2 - 3 Week Processing
(Including Shipping Time)
Fastest Turnaround Time
3 weeks to receive your digitized memories, including shipping time. (Psst, in case you don't know, the industry average turnaround time is 10-12 weeks.)
We Repair Your Media
If your videotapes are damaged, let us know when placing an order. We are able to repair broken cases, basic ribbon damage and clean slight mold off a videotape.
Auto-Transfer to Google Photos
Trusted by Google, we have the auto-integration with Google Photos for all customers so that your memories will be saved automatically to your library.
Capture is the #1 brand trusted by major retailers and millions of families. If you are unhappy with the result, we'll re-process your memories for free.
with 12,000,000+ happy customers
Two-time Olympic gold-medalist, Two-time FIFA Women's World Cup champion
“You don’t know what you have until something like this brings it back... Finding these things…it’s like wow.“
"I wouldn't have known when I sat down to watch this 42-year-old film that it was going to completely change my life."
Tagged & Tracked
Not only do we use carefully-designed packaging and barcode each piece of your media, we track your order in transit, during the transfer process, and on its way back to you.
The privacy and security of your memories is our highest priority. From the minute your media arrives to the time we ship it back to you, we track every single step of your order.
You will receive regular email notifications and can check order status throughout the process.
Digitally Backed Up
Every video and image that we transfer is securely backed up for 60 days after your order is completed.
There’s no comparison. But here’s a chart.
No, you will only be charged for film that has content.
The transfer price for your custom order includes a Digital Copy and MemoryCloud access, where you can view, download, order copies, and save your memories to Google Photos.
Film transfers, the price includes cleaning, mold removal, splicing, and repair of any broken film; reduction of scratches, dust, and dirt on your film; and combining your film onto 7-inch plastic reels. Photo transfers include color correction of your original images.
Your original media and containers will be returned with your completed order.
You will receive your completed order in about 4 weeks (includes processing and return shipping) from the time we receive your media; it will include your originals and any Digital Copy, USB, or DVD you ordered.
When you digitize your memories with Capture, we want to make sure you are happy with the results. If you are not 100% satisfied, you can return it to us for reprocessing.